Business Management with AI Chat and Ticketing Solutions
We create a customized AI chat bot tailored to your business needs. This intelligent bot is designed to handle a wide range of customer queries, including order tracing, product information, and return/exchange requests. Ensuring your customers can engage with it effortlessly.
In the event a customer wishes to speak to a live human agent, the system smoothly transitions to a human chat. If human support is unavailable, the AI chat bot informs the customer and initiates the creation of a ticket for further assistance..
All customer interactions, whether through web forms, phone calls, or walk-ins, are seamlessly directed to our centralized ticketing system. This ensures that every customer query is captured and managed efficiently.